Refund Policy

This policy covers refunds and cancellations for Corvyx paid subscriptions (Professional, Premium), billed through Stripe.

1. Cancelling your subscription

You can cancel anytime from Settings → Billing → Manage billing. Cancelling stops future billing immediately — you keep access to your paid plan's features until the end of the billing period you've already paid for, then your account moves to the Free plan. Your resume and job application data is not deleted when you downgrade.

2. Refunds

If you're not satisfied within your first 7 days of a paid subscription, contact us for a full refund of that initial payment — no questions asked. Outside that window, subscription payments are non-refundable for the current billing period, but cancelling still stops all future charges as described above.

We may make exceptions at our discretion — for example, a billing error on our part, a duplicate charge, or a technical issue that prevented you from meaningfully using the Service. Contact us and we'll take a look.

3. How refunds are issued

Approved refunds are returned to your original payment method via Stripe, typically within 5-10 business days depending on your bank.

4. Disputes and chargebacks

If you have a billing concern, please contact us directly before filing a chargeback with your bank — we can usually resolve it faster, and it helps keep the Service running smoothly for everyone.

5. Contact us

For refund requests or billing questions: connect@corvyx.app